The following terms of service (hereafter referred to as "Terms") apply when contracting Vanilla Video to perform video production services (herein referred to as the “Services”) for you, or the entity that you represent. The Services are provided by Vanilla Video LLC (“Vanilla Video”) and are subject to your acceptance, without modification, of the Terms and all other rules and policies that may be included by reference.
Notice of Terms
The Services herein are made only available for lawful purposes, to persons at least 18 years of age. You may only contract Services if you are able to form a binding contract with Vanilla Video and are not a person barred from receiving Services under the laws of the United States or other applicable jurisdictions. If you are accepting these terms on behalf of an organization, company, government, or other legal entity, you represent and warrant that you are authorized to do so. You may only contract video production services from Vanilla Video after accepting these Terms, and only in compliance with all applicable local, state, national, and international laws, rules and regulations.
Please read this Agreement carefully before contracting Services. By placing an order via telephone, our website, in person, or by any ordering mechanism developed in the future, you agree to become bound by the Terms of this Agreement. If you do not accept all of the Terms, without modification, then you may not place an order or contract video production services from Vanilla Video. If these Terms are to be considered an offer by Vanilla Video, acceptance is expressly limited to these Terms.
Contract Services. Vanilla Video is contracted at your directive; therefore you acknowledge and understand that you alone are responsible for the images and audio Vanilla Video records on video. You represent and warrant that you have the authority to record video and audio at your event, at the venue and time described.
Audio & Video Laws. You are responsible for notifying (i) the venue, (ii) event attendees and guests, (iii) the proper authorities, owners, government officials, agents or representatives and (iv) any other applicable parties that you will be recording video with audio at your event. You will ensure that by contracting Vanilla Video to record video and audio at your event, both you and Vanilla Video are complying with all applicable local, state and US laws.
Guest & Attendee Video/Audio Notification. You alone are responsible for notifying guests and attendees that you have contracted Vanilla Video to film the event. You represent, warrant and understand that you alone are responsible for notifying guests and attendees that Vanilla Video will be recording video and audio at the event and directing those who wish not to be captured on video or audio to avoid our videographers.
Copyright & Sharing. You are the sole copyright holder for all video and audio we record. However, since Vanilla Video is all about sharing video, we need certain rights from you to help you share your video. You hereby grant Vanilla Video a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any video and audio we record on your behalf in connection with the services we provide to you.
Cross-promotion & Portfolio. Unless you've explicitly requested a Non-Disclosure Agreement ("NDA") option, you hereby grant Vanilla Video a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use the video and/or audio we record in portfolio, in promotion or for other marketing purposes.
Delivery & Specifications. Your videos will be delivered in a digital format through our website at VanillaVideo.com A personal link will be emailed to your email address, allowing you to view and download copies of your videos. The specifications of these digital copies can be found on our specifications page.
Vanilla Video and its employees do not accept or consider unsolicited ideas, including suggestions, proposals, original artwork, or ideas for new products, new promotions, new advertising campaigns, new or improved products and services, feature enhancements, processes, materials, new product names, marketing plans or any other idea (collectively referred to as “Submissions”) in any form. This policy is to avoid potential misunderstandings or disputes when Vanilla Video products, services, features, or marketing strategies might seem similar, or even identical to, ideas submitted to Vanilla Video. If you submit ideas, despite our request that you do not send us any ideas, the following terms shall apply to your Submissions regardless of what your letter says.
Terms of Idea Submissions:
You agree that: (1) Vanilla Video has no obligation to keep Submissions confidential; (2) that Vanilla Video shall have no obligation to review the Submission; (3) Vanilla Video may redistribute the Submission, in whole or in part, including their contents, for any purpose and in any way; (4) your Submission and contents therein will automatically become the property of Vanilla Video, without any compensation to you.
Vanilla Video does welcome feedback regarding existing products, services, marketing strategies, and current business operations. If you would like to send us your feedback, we simply request that you send it to us using our Contact Form. Please provide only specific feedback about existing areas of business; do not include ideas that would violate Vanilla Video’s Unsolicited Ideas Policy, as we would be unable to accept or consider them.
Any feedback you provide shall be deemed non-confidential. Vanilla Video shall have no obligations concerning the feedback, contractual or otherwise, and shall not be liable for any use or disclosure of any feedback provided. Vanilla Video shall be entitled to the unrestricted use of the feedback for any purpose whatsoever, commercial or otherwise, without any compensation to you.
Vanilla Video Trademark and Brand Usage
This policy is for Vanilla Video licensees, authorized resellers, developers, customers, and any other party wishing to use Vanilla Video’s service marks, trademarks or images in promotional, advertising, instruction, reference materials, or on their website, products, packaging, or labels.
If you are a licensee and you have been provided special brand usage guidelines with your license agreement, please follow those guidelines. If your license agreement does not provide brand usage guidelines, use these guidelines.
This policy is designed to help you use our brand and assets, including our logo and trademarks, without having to negotiate a separate agreement with Vanilla Video. If you would like to use our logo, service marks, or trademarks in a way that is not covered by this document, you absolutely must contact us with the intended use and any accompanying visuals.
Valuable Intellectual Property Acknowledgement
By following these brand guidelines, you help us protect our valuable intellectual property rights and our brand. By using a Vanilla Video service mark, trademark, trade names, or trade dress, in whole or in part, you are acknowledging that Vanilla Video is the sole owner of the trademark and you promise not to interfere with Vanilla Video’s rights in dealing with the trademark, including but not limited to Vanilla Video’s use, registration of, or application to register such trademark, alone or accompanied by other words, anywhere in the world. Furthermore, by using a Vanilla Video trademark, you agree that you will not misuse or cause harm to any Vanilla Video trademark.
Using the Vanilla Video Logo
At this time, we do not allow the usage of our image logo. If you are writing a news article or a part of a news publication and wish to use our logo, please use our Legal Contact Form.
Vanilla Video Naming Conventions
Vanilla Video should always be capitalized as a proper noun.
Do not add "TM" or "(R)" to our name.
Do not add "Production" or "Productions" to our name.
You may shorten Vanilla Video as Vanilla.
You may abbreviate Vanilla Video as Vv, with one uppercase “V”, immediately followed by a lowercase “v”. The abbreviated form should not contain punctuation or spacing.
Our website should be written as VanillaVideo.com
Do not label a video made by Vanilla Video as a "Vanilla Video production". Instead, refer to videos made by us as a Vanilla Video, or a video by Vanilla.
Merchandise and manufactured items
Please note that we do not permit the use of our marks on merchandise.
Naming applications, products and domains
Do not use Vanilla Video in your domain names, software or applications, products, or services in any way whatsoever without the prior written consent of Vanilla Video LLC.
Do not use Vanilla or Vv in relation to photography, videography, photo or video production, or any software, service or product, or website that primarily deals with photos and videos.
Do not copy our visuals, aesthetics, designs, website, or software applications as this could create confusion for our customers, website users, and application users.
You may not use Vanilla Video marks in a disparaging manner.
Endorsement or Sponsorship
You may not use Vanilla Video, or any other Vanilla Video mark, in a manner that would imply affiliation with Vanilla Video, or an endorsement by Vanilla Video, unless you have received explicit written authorization from us to do so.
Variations, Takeoffs or Abbreviations
You may not use variations of the Vanilla Video logo for any purpose, including the phonetic equivalent, foreign language equivalent, takeoff, or abbreviation of a trademark for any purpose.
For example, you may not use "Vanilla Product Name", "Vanilla Service Name", or any other variation that may include Vanilla Video or Vanilla or Vv in prefix, suffix, or as a word part.
Vanilla Video service marks, trademarks, trade names, and trade dress are valuable intellectual property assets. We take the misuse, abuse, and harm of our trademarks seriously.
Please report trademark misuse here.